FAQs
Frequently Asked Questions
What is the difference between PRO & EXPERT?
PRO: You select what buttons the paddles are mapped to and they stay this way forever and can't be changed (good for those that play the same game most of the time).
EXPERT: The paddles are programmable so you can change what button they activate whenever you want, as many times as you want (good for those that play multiple games with different playing styles).
How long does delivery take?
Delivery accounts for build time + transit time.
We work as fast as we possibly can to get your orders out. It's out #1 priority.
Our average build time updates & delivery times can be found here.
Can I change my order?
Sure!
We use an app to manage order editing – As long as your controller isn't in build or dispatched you can make a change to it.
Refer back to your emails on your order confirmation and you'll find a section to edit your order there.
Do you have controllers in-stock?
Yes, sometimes!
If you're lucky, we do release some in-stock builds that are ready for next-day delivery (UK) or fast delivery around the world.
View our in-stock controllers here 🎮
How long does it take to build my controller?
Visit out build page to find out the updated build times!